Nikita Tkachenko
Nikita Tkachenko is Evalyn's CTO and co-founder, a researcher, and an educator. He builds applied AI systems for human decision-making, has taught at the University of San Francisco and Golden Gate University, and wrote Data Insight Foundations (Apress, 2025).
Recent Posts
AI for Employee Training
Traditional training is slow and generic. Learn how AI uses your own customer data to create personalized coaching and role-play that improves team performance in days, not months.
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AI for Mystery Shopping
Move beyond traditional mystery shopping. AI analyzes every interaction to give you a complete, accurate picture of your customer experience. Get richer feedback and turn insights into action.
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AI for Call Center Audits
Stop guessing with manual reviews. An AI call center audit analyzes every interaction to deliver fair, consistent feedback. Boost performance & save your managers' time.
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